Last updated: 15.12.2025

These Terms and Conditions ("Terms") govern your use of the websites, content, products, services, programs, training materials, and communications provided by rigid.ink Ltd trading as The Institute of 3D Printing ("Company", "we", "us", or "our").

By accessing our website, opting in to receive communications, purchasing or participating in any product or service, you agree to be bound by these Terms.

1. Scope of Services

The Company provides a range of educational resources, which may include but are not limited to:

• Free educational content and email communications

• Digital courses and training materials

• Memberships or content libraries

• Group or individual coaching, mentoring, or support services

• Live or recorded workshops, calls, or sessions

The exact scope, duration, inclusions, and conditions of any product or service are defined at the point of purchase or within any supplemental agreement provided to you.

2. Educational Purpose Only

All content and services provided by the Company are for educational and informational purposes only.

We do not provide legal, financial, tax, accounting, investment, medical, or psychological advice. Any decisions you make as a result of engaging with our content or services are made at your sole discretion and risk.

You acknowledge that business outcomes vary significantly and depend on many factors beyond our control, including your experience, effort, market conditions, and execution.

3. No Guarantee of Results

The Company makes no guarantees regarding outcomes, revenue, profits, or business success.

Any examples, case studies, or references to results are illustrative only and do not constitute a promise or assurance of similar outcomes.

4. Client Responsibility

You are solely responsible for your actions, decisions, results, and implementation of any information provided.

You agree that your participation does not create any fiduciary, partnership, employment, or agency relationship between you and the Company.

5. Fees, Payments & Access

Some products and services offered by the Company are free, while others require payment.

• No charges are taken for email opt-ins or free resources.

• Paid products and services are subject to the pricing, payment terms, and conditions presented at the time of purchase or as otherwise agreed in writing.

• Access to content, platforms, or services may be granted, limited, suspended, or revoked in accordance with these Terms or any applicable agreement.

Failure to complete agreed payments may result in suspension or termination of access, without releasing you from any outstanding payment obligations where applicable.

6. Refund Policy

Refund eligibility depends on the specific product or service purchased.

• Certain digital courses or lower-ticket educational products may include a time-limited refund period (for example, up to 30 days), where this is explicitly stated at the point of purchase.

• Deposits, where applicable, are governed by the terms communicated at the time they are taken and do not in themselves constitute full enrollment or access unless expressly stated.

• Unless otherwise specified in writing, all payments become non-refundable once the initial program payment has been successfully processed and enrollment has been confirmed.

• No refunds will be provided for failure to participate, lack of results, scheduling conflicts, or change of circumstances.

Any exceptions or alternative arrangements must be confirmed in writing by the Company.

7. Confidentiality

During your participation, you may gain access to confidential or proprietary information belonging to the Company or other participants.

You agree to:

• Keep such information confidential

• Not share, reproduce, distribute, or misuse any confidential information

• Respect the privacy and intellectual property of the Company and other participants

This obligation survives termination of your participation.

8. Intellectual Property

All materials provided by the Company, including but not limited to videos, documents, templates, frameworks, methodologies, and recordings, are the intellectual property of the Company.

You are granted a limited, non-exclusive, non-transferable license to use the materials for your own lawful business or educational purposes, whether purchased individually or on behalf of a business entity.

You may not:

• Share, sublicense, sell, or distribute the materials to third parties

• Provide access to individuals who have not purchased or been authorised

• Use the materials to create competing products, programs, or services

• Reproduce or repurpose the materials for commercial redistribution

All intellectual property rights remain with the Company.

Violation of this section may result in termination of access and legal action.

9. Conduct & Termination

We reserve the right to limit, suspend, or terminate access to any product or service if, in our reasonable judgment, a participant:

• Acts disruptively or abusively

• Violates these Terms or any supplemental agreement

• Engages in bad-faith conduct

• Impairs the experience of others

• Misuses Company materials or platforms

Termination does not relieve you of any outstanding obligations.

10. Non-Disparagement

You agree not to make false, misleading, or malicious statements about the Company, its representatives, programs, or participants.

This does not prevent honest opinions expressed privately or lawful reviews made in good faith.

11. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your participation or use of our content, products, or services.

Your sole remedy for dissatisfaction is to discontinue use of the service, subject to any applicable refund policy.

12. Indemnification

You agree to indemnify and hold harmless the Company, its officers, directors, employees, contractors, and affiliates from any claims, damages, losses, or expenses arising from your breach of these Terms or misuse of our services.

13. Independent Contractors

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship. The Company operates as an independent contractor at all times.

14. Modifications

The Company may update these Terms from time to time. Updated versions will be posted on our website and take effect upon publication.

Continued use of the site or services constitutes acceptance of the updated Terms.

15. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise agreed in writing.

16. Entire Agreement

These Terms constitute the entire agreement governing use of the website and general services and supersede any prior representations.

Specific products or services may be subject to additional terms or agreements, which will take precedence where applicable.

17. Contact Information

For questions or notices, contact:

Email: success@io3dp.com